Medical Priority Line
When it just can’t wait until later,
call our Medical Priority Line.
The Medical Priority Line is available exclusively for patients 24/7, including weekends and holidays, to assist you with non-emergency, urgent medical and prescription questions. When you call the Medical Priority Line, you will speak with trained medical or pharmaceutical personnel, and if necessary, an on-call Physician or Advanced Practice Registered Nurse (APRN) who can help answer your pressing questions.
In addition to assisting you with your urgent questions, the Medical Priority Line will provide you with follow-up instructions after your call to ensure you understand the next steps in your care.
When to call Reliance
For moderate to minor medical emergencies, medical and prescription questions, or immediate health related concerns, call our Medical Priority Line, which is available to members of Reliance Medical Centers 24 hours a day including weekends and holidays.
The Medical Priority Line is here to help you with:
- Moderate to Minor Medical Emergencies
- Guidance on whether you should dial 9-1-1
- Medical and Prescription Questions
- Immediate Health-Related Concerns
- If needed, connection to the on-call Primary Care Provider/Physician
Meet Maykel Moreno, a Registered Nurse and our Manager of Medical Priority Line. Maykel joined the Reliance family in 2021 and brings with him over 15 years of experience in the medical field including time in medical school, time as a home-health caregiver and is currently working towards being an APRN.
Maykel and his team of medical and pharmaceutical professionals are trained to quickly and accurately identify your pressing health concerns and assist you in both identifying and receiving the proper course of care. Maykel is dedicated to healthcare, especially in the field of geriatric medicine and is passionate about helping seniors. He absolutely loves hearing that he has made a true difference in people’s lives by being able to assist them in their time of need.
This is what healthcare should be.