Care Focus Team
Meet Your Care Focus Team
Introducing your 8-Person Care Focus Team aimed at delivering you outstanding wrap-around care. When it comes to routine appointments, health concerns, insurance questions, referrals, medical records or prescriptions, let us be the team who helps connect the dots to get you on the road to an easier and more satisfying healthcare experience.
Primary Care Physician
At Reliance, each Care Focus Team is led by a Primary Care Physician, your doctor of record who specializes in the unique needs of older adults. They will take the time to listen, evaluate and determine your best course of care.
Advanced Practice Registered Nurse (APRN)
Your APRN works closely with your Primary Care Physician to provide you with complete coverage of care. By eliminating gaps in your healthcare regimen, your medical team aims at providing more support and better health outcomes.
Personal Medical Concierge
Your Personal Medical Concierge is the first person you meet in your healthcare journey with Reliance. Your PMC is your onboarding specialist who will conduct your initial intake conversation and will craft a personalized Care Plan. In the world of appointments, prescriptions, insurance and referrals, it’s great to have a healthcare advocate by your side.
Your Quality Analyst will track your treatments and your progress, then report back to your Care Focus Team so that there is true communication, cooperation and collaboration. By having a Quality Analyst on your team, you can have peace of mind knowing that you are surrounded by wrap-around care.
Your Referrals Specialist will coordinate and schedule your outside appointments with specialist doctors so that you do not have to worry about organizing your appointments or finding a provider who meets your needs. Reliance evaluates all outside providers to ensure you receive top level care.
Medical Records Specialist
Your Medical Records Specialist will make sure that Reliance has all your medical records from your outside providers and insurance company. That means no more calling and trying to coordinate the transfer of your records yourself, let us coordinate and connect the dots for you.
2 Medical Assistants
Your 2 Medical Assistants round off your Care Focus Team by providing both clinical and clerical services to your team. These trained professionals work hard so you can relax and know that you do not have to worry about coordinating your healthcare.
Your 8-Person Care Focus Team is only one part of what makes Reliance the optimal choice for Primary Care for those on Medicare. We also provide additional support, services and personnel including Wellness Club with Coaches, Salon, Resource Center, Brain Health, Wellbeing Advisors, In-House Pharmacy (coming soon), Transportation and more, at no additional cost.
This is what healthcare should be.